Implementing Microsoft Dynamics 365 for You

The implementation of Microsoft Dynamics 365 applications is our core expertise. We implement Microsoft Dynamics 365 apps to make businesses more productive and competitive in today’s increasingly technological world. Our consultants and technical experts follow a structured approach recommended by Microsoft called “Success by Design” which leads to a successful implementation and realisation of the benefits from the D365 apps.


Success by Design

Ixead follows Success by Design, which is a framework and practice created by Microsoft to help project teams implement Dynamics 365. Success by Design equips project teams with a model for technical and project governance that invites questions and reflection, which leads to critical understanding of risks that might otherwise go unnoticed until too late in the project.

Success by Design maps the Dynamic 365 implementation lifecycle into four phases: Initiate, Implement, Prepare, and Operate as shown in the below diagram. Each phase includes reviews that serve as points of reflection that project teams can use to generate important discussion, assess risk, and confirm that best practices are being followed. These include the Solution Blueprint Review, the Implementation reviews, and the Go-live readiness review. The primary outputs from these reviews fall into two categories: findings and recommendations.

At Ixead we also embed agile practices during the Implement (Design and Build) phase. The build activities, such as requirement detailing, design, development, and testing, are completed with an iterative approach and a review is carried out at the end of each iteration with the client. Through these reviews, stakeholders get an opportunity to see working software, have discussions with the team, and provide early feedback. The readiness of business processes is validated for production use by business users. They’re shown the incrementally improving readiness across all the components in the system as working software.


Implementing Microsoft Dynamics 365 offers several benefits for organizations, including:

  • Improved Customer Engagement: Dynamics 365 provides a 360-degree view of customer interactions, helping sales, marketing, and customer service teams deliver more personalized and responsive experiences.
  • Enhanced Productivity: The platform streamlines business processes, automates routine tasks, and provides insights that can boost employee productivity.
  • Scalability: Through Dynamics 365 businesses can add or remove modules, users, and functionalities as needed to accommodate changing business requirements.
  • Data Integration: Dynamics 365 offers seamless integration with other Microsoft products like Office 365, Power BI, and Azure, as well as third-party applications.
  • Business Intelligence: Dynamics 365 provides robust reporting and analytics tools, enabling organizations to make data-driven decisions.
  • Customization and Flexibility: The platform can be customized to meet the specific needs of your business.
  • Mobile Access: With mobile apps, employees can access key business data and perform tasks while on the go.
  • Security and Compliance: Microsoft invests heavily in security and compliance, helping organizations protect their data and meet regulatory requirements.

Get The Right Tools and Stay Agile to Your Business Needs

Microsoft Dynamics is a suite of business applications that help organizations in various aspects of their operations, including customer relationship management (CRM) and enterprise resource planning (ERP). Microsoft Dynamics offers a range of “apps,” each serving specific business functions.

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