Retail
Ixead helps retailers unify operations across channels, locations, and systems—turning fragmented data into a single source of truth that drives faster decisions and better customer experiences.
Industries We Serve
Fashion
Travel Retail / Duty Free
Electronics
Pharmacies
Hardware and Tools
Food Retail
Key Challenges of Retail Industries
Omnichannel integration. Connecting POS, e-commerce, and back-office systems so customers get a consistent experience whether they shop online, in-store, or on mobile.
Real-time inventory. Maintaining accurate stock visibility across warehouses and stores to avoid overselling, stockouts, and lost sales.
Replenishment. Getting the right products to the right locations at the right time, in the right quantities, without tying up capital in excess stock.
Customer relations and loyalty. Building lasting relationships through personalised promotions, loyalty programs, and a unified view of the customer across every touchpoint.
Business Intelligence. Turning transactional and operational data into actionable insights for pricing, merchandising, and forecasting decisions.
Solution Offered
A unified retail platform that reduces integration complexity and eliminates duplicate data—giving retailers a single, reliable foundation for POS, inventory, finance, supply chain, and e-commerce operations. This means fewer manual reconciliations, faster reporting, and a retail operation that scales without adding IT overhead.
Technology / Products Used
Core Retail Platform: Microsoft Dynamics 365 Business Central and LS Central from LS Retail
Enterprise Retail Suite: Microsoft Dynamics 365 Finance, Dynamics 365 Supply Chain Management, and Dynamics 365 Commerce
Warehouse Management: Tasklet, InsightWorks
E-commerce Platforms: Magento, DynamicWeb
Distribution
Ixead equips distributors with the tools to manage complex, multi-country operations—streamlining inventory, replenishment, and back-office processes while meeting rising customer expectations around speed and customisation.
Industries We Serve
Home Furnishings and Improvement
Pharmaceutical
Ship and Yacht Supply
Hardware and Tools
FMCG (Fast-Moving Consumer Goods) and Travel Retail Supplies
Key Challenges of Distribution Industries
Inventory management and traceability. Maintaining full visibility and lot/batch traceability across the supply chain, especially critical in regulated industries such as pharmaceuticals where compliance and audit trails are non-negotiable.
Replenishment. Getting the right products to the right locations at the right time, in the right quantities, while minimizing carrying costs and stockouts.
Labour-intensive back office. Reducing the manual, paper-based processes that slow down order processing, invoicing, and reporting.
Data integration in multi-country operations. Consolidating data across subsidiaries, currencies, and regulatory environments into a single, coherent view of the business.
Rising customer expectations. Meeting growing demands around faster deliveries, flexible minimum order quantities, and product customisation—without sacrificing operational efficiency.
Solution Offered
A platform that streamlines operations end-to-end—reducing manual work through AI-driven automation and cutting paperwork through mobile applications. This gives distributors faster order-to-delivery cycles, better traceability, and lower operational overhead across every warehouse and market they serve.
Technology / Products Used
Core Platform: Microsoft Dynamics 365 Business Central
Warehouse Management: Tasklet, InsightWorks
Ship Supply: Supply Logic
B2B E-commerce Platforms: Magento, DynamicWeb
Services
Ixead helps service-based businesses move beyond disconnected tools and manual processes, replacing them with a connected, scalable ecosystem that improves efficiency, visibility, and customer experience across highly diverse service sectors.
Industries We Serve
Industries We Serve
Aviation Services
Aviation MRO (Maintenance, Repair and Overhaul)
HORECA – Restaurants
HORECA – Hospitality
Gaming – Digital Services to Affiliate Professionals
Gaming – Online Gaming and Entertainment
Document Technology and Office Solutions
Key Challenges of Services Industries
Disconnected systems & lack of visibility. Fragmented tools across departments make it hard to get a real-time, end-to-end view of operations, service delivery, and performance.
Cost reduction & operational efficiency. Pressure to do more with less, streamlining processes and eliminating waste without compromising service quality.
Data integration, analytics & AI. Bringing together data from multiple systems and sources to unlock insights and enable smarter, faster decision-making.
Scalability & process standardisation. Supporting growth across locations, brands, or business lines while keeping processes consistent and repeatable.
Customer experience & digitalisation. Meeting rising expectations for fast, digital-first, and personalized service interactions.
Solution Offered
A Microsoft-based ecosystem of connected applications, tailored to the specific needs of each service industry. Rather than a one-size-fits-all approach, the platform adapts to the operational realities of sectors as varied as aviation, hospitality, gaming, and IT services—bringing together finance, operations, and customer-facing processes into one connected environment.
Technology / Products Used
Core Platform: Microsoft Dynamics 365 Business Central
Warehouse Management: Tasklet, InsightWorks
E-commerce Platforms: Magento, DynamicWeb
Customer Engagement: Microsoft Dynamics 365 CRM (Sales, Customer Service, Field Service)
Manufacturing
Ixead helps manufacturers keep production running smoothly, maintain full traceability, and meet strict quality and compliance standards—while building the automation and real-time data foundation needed to stay competitive.
Industries We Serve
Food Manufacturing
Cosmetic Packaging
Key Challenges of Manufacturing Industries
Production continuity. Minimising downtime and disruptions to keep production lines running reliably and predictably.
Traceability. Tracking raw materials, batches, and finished goods across the full production cycle, from supplier to shelf.
Quality and compliance. Meeting strict regulatory and industry standards while maintaining consistent product quality across every batch.
Automation. Reducing manual intervention in production and back-office processes to improve speed, accuracy, and consistency.
Real-time data. Gaining live visibility into production performance, inventory levels, and shop-floor operations to support faster, better-informed decisions.
Solution Offered
A Microsoft-based ecosystem of connected applications, tailored to the specific needs of each manufacturing industry. This gives manufacturers a unified platform for finance, supply chain, and production processes—supporting the traceability, compliance, and real-time visibility that food and cosmetic packaging producers depend on.
Technology / Products Used
Enterprise Platform: Microsoft Dynamics 365 Finance, Microsoft Dynamics 365 Supply Chain Management
Automation & Analytics: Microsoft Dynamics 365 Power Platform
Public Sector
Ixead supports public sector organisations in modernising citizen services—replacing legacy systems with secure, citizen-centric solutions that improve case management, accessibility, and data protection.
Industries We Serve
Social Services
Key Challenges of Services Industries
Citizen data. Managing large volumes of sensitive citizen information accurately and consistently across departments and services.
Legacy systems. Modernising outdated infrastructure that limits flexibility, integration, and the ability to deliver digital-first services.
Case management. Tracking each citizen’s case through its full lifecycle, ensuring nothing falls through the cracks, and every interaction is recorded and actionable.
Accessibility. Ensuring services are usable and available to all citizens, including those with disabilities or limited digital literacy.
Data privacy and security. Safeguarding sensitive citizen data against breaches while remaining compliant with data protection regulations.
Solution Offered
A secure and robust solution oriented toward the citizen, built on Microsoft Dynamics Power Platform. This gives public sector organisations a modern, compliant foundation for managing cases and citizen interactions—improving service delivery while protecting sensitive data at every step.
Technology / Products Used
Automation & Applications: Microsoft Dynamics 365 Power Platform
Citizen Engagement: Microsoft Dynamics 365 Customer Service
Get The Right Tools and Stay Agile to Your Business Needs
Microsoft Dynamics is a suite of business applications that help organizations in various aspects of their operations, including customer relationship management (CRM) and enterprise resource planning (ERP). Microsoft Dynamics offers a range of “apps,” each serving specific business functions.
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