We have successfully launched Microsoft Dynamics 365 Customer Service at Intercomp!
Using Dynamics 365 Customer Service, Intercomp is now able to track customer issues and requests through cases, record all interactions related to a case, use unified routing to efficiently route work items, improve customer satisfaction, create and track service levels through service-level agreements (SLAs) and manage performance and productivity through reports and dashboards.
Here’s to enhanced service excellence and stronger customer relationships!
